Policies

We hope you love your purchase, but if something isn’t quite right, we’re happy to offer returns for store credit under the following terms:


🛍️ In-Store Purchases

  • Returns are accepted within 7 days of the purchase date.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Original receipt or proof of purchase is required.

  • Refunds will be issued as store credit only.


📦 Online Purchases

  • Returns are accepted within 14 days of the delivery date.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Customers are responsible for return shipping.

  • Once your return is received and inspected, store credit will be issued via email.

  • Return items to :

Luvsick Plus

2OOO W Carroll Ave Suite 501

Chicago,IL 60612

 


🚫 Final Sale Items

The following items cannot be returned or exchanged:

  • Sale or discounted merchandise

  • Accessories (including jewelry, bags, etc.)

  • Intimates or bodysuits

  • Story Sale items on Instagram (see below)


📲 Instagram Story Sales

We occasionally offer exclusive deals and one-of-a-kind pieces through Instagram Story Sales via our official account: @luvsickplus

Please note:

  • All Story Sale purchases are final.

  • No returns, exchanges, or store credit will be issued.

  • Items are sold as-is and often in limited quantities, so please read descriptions carefully before claiming.

Once claimed and paid for, Story Sale items cannot be canceled or refunded.


💳 Store Credit

  • Store credit is issued as a digital code or can be applied in-store.

  • It does not expire.

  • It may be used toward any future purchase, excluding final sale items.


Have questions or need help with a return?
Reach out to us at Luvsickplus@gmail or visit us in-store.



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